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HOW TO WRITE A MISSION
STATEMENT
If you don't know
where you're going, how will you get there?
A mission statement
is essential for a company because it explains
why your company exists. This statement
should resonate with the people working
in and for the organization. It must clearly
and simply state the company's purpose,
inspire and convey what it hopes to achieve,
all at the same time. A good mission statement
should last several years before you fine
tune and adjust it. Adjustments to the mission
statement should only happen when the statement
loses relevance, is no longer appropriate
or no longer affects the people of the company.
A mission statement
should answer the following questions:
1. PURPOSE: What is the purpose of
the company? What needs are you addressing?
2. BUSINESS: What is the company
doing to address these needs?
3. VALUES: What are the values of
the company? What beliefs and principles
guide the work?
There are many approaches
to writing a mission statement. We believe
this method to be an effective one.
1. List the company's strengths and
weaknesses.
2. List the company's main clients
by their type.
3. List the company's goals and achievements.
4. Associate the relationship of
the strengths of the company with the clients.
5. Talk to all levels of employees
(VPs, board members, staff etc.); ask them
the same questions
6. Write short descriptions about
these relationships.
7. Use these descriptions to refine
a mission statement.
Don't forget to
keep the mission statement short and effective.
Express your purpose with the end goal of
inspiring and motivating. Use verbs that
are proactive and remove all jargon. The
statement should be able to be repeated
easily.
Here are some samples:
1. Microsoft - "Empower people
through great software anytime, anyplace,
and on any device."
2. Walt Disney - "To make people
happy."
3. PepsiCo - "PepsiCo's overall
mission is to increase the value of our
shareholder's investment. We do this through
sales growth, cost controls and wise investment
of resources. We believe our commercial
success depends upon offering quality and
value to our consumers and customers; providing
products that are safe, wholesome, economically
efficient and environmentally sound; and
providing a fair return to our investors
while adhering to the highest standards
of integrity."
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